The EDI Strategy was approved by the Board in September 2023 together with an action plan.Take a look at some of our main points below, or have a read of our full strategy on our website using the button below.
77.5%* of customers agree that we treat them fairly and with respect.
At the Trust, we offer training to our staff for a variety of issues to improve the customer experience. For example, dementia training.
What do we mean by equality, diversity and inclusion?
Equality:
Ensuring that everyone has access to equal opportunities by removing barriers.
Diversity:
Including and involving people from diverse backgrounds.
Inclusion:
Creating an environment where everyone feels valued and welcome.
Our themes focus on four main areas:
Our customers, our colleagues, working collaboratively in our communities and embedding EDI into our culture here at the Trust.
Customers
Be happy
During the first year of our strategy, we have succeeded in meeting our initial objectives and actions. This has included holding monthly EDI forums and running community consultations with customers.
Be inclusive
We aim to provide equitable services and be seen by our customers as fair and empathetic. We will continue to work proactively with our customers to ensure that our services are user-friendly and inclusive of needs.
Colleagues
Be proud
We want to be recognised as an employer of choice and inclusivity – celebrating differences and embracing diversity.
Be one
We have a shared vision to make the Trust a diverse and inclusive place to work. Ensuring to carefully consider the homes and services that we provide for our customers.
Collaboration
Be positive
Our purpose is to work together to provide safe homes and thriving communities. We will encourage inclusion and build constructive relationships within our communities, tackling anti-social behaviour rooted in prejudice and discrimination.
Be engaging
Engage with and support community groups and events by encouraging our staff to participate in volunteering activities within our communities.
Championing
Be committed
The overall success of an organisation is directly linked to a true and lasting commitment to equality, diversity, and inclusion. We are committed to our value of respecting and celebrating our differences.
Be ambitious
Role model our values, embrace EDI and ensure it is embedded throughout our culture.
We have a three-year action plan...
Establish and understand:
Setting targets and agreeing actions. Understanding how we can use the data we have to deliver change.
Embed:
Make an inclusive workplace and culture part of our brand – embedding EDI into everything we do.
Lead:
Be recognised as an inclusive employer and be able to demonstrate best practice in EDI.
Throughout the year, we have held:
Mental Health Awareness events Neurodiversity training Transgender awareness International Women’s Day
Working towards Domestic Abuse Housing Alliance accreditation
We want families to be safe and secure in their homes - and we want the culture of our organisation to promote that. That's why the Trust is working towards the DAHA accreditation for its response to domestic abuse.
