We’ve been coming straight to you, giving you the opportunities to talk to us about what matters most to you.
We bring staff from a range of teams – repairs, neighbourhoods, anti-social behaviour, customer voice – and this means we can log what you tell us and give you the updates you need, there and then.
Sometimes, we turn these into clean-up days. We take our litter picks and get to work.
Here’s where we’ve been:
- Ivy Meade, Weston
- Range & Pennine, Hurdsfield
- Elizabeth Gaskell Court, Knutsford
- Annabelle Court, Buxton
- Sunnybank Close, Moss Estate
- Upton Priory
- Somerton Road, Weston
“A big thank you to everyone involved with the clean-up at Crabtree Court. Lots of positive comments from residents and Crabtree Court looks so much better”
Councillor Adams, Disley Parish Council
Key events:
Astle CourtClean-up Day
Following a resident’s meeting, residents told us that the communal garden was looking tired.
So, alongside residents, Jewson’s and Idverde, we worked to spruce it up. It involved painting, sanding, gardening and lots of tea.
EasterMarch 2024
This Easter, we’ve delivered over 1400 eggs to community groups and 250+ eggs to some of our older customers. We were able to support:
• Cre8 • Weston Community Hub • Hope Central • Cheshire Without Abuse • Silklife Foodbank • The Welcome • Artspace Macclesfield
Christmas2023
We would have loved to do this for all 5000 of our customer’s homes - but we made it to around 140 homes where staff thought the customer could do with a little pick me up.
All donations came from our generous suppliers and contractors, companies we work with to make sure you get the service you expect from us. A huge thank you to all of our partners for helping us make this day possible.
Our other community activities:
Our Neighbourhoods Team hold regular drop in sessions in community spots such as:
• Weston Community Hub, Weston
• Gawsworth Hub, Gawsworth
• The CORE, Upton Priory
In 2024-25, we’ll be setting up more in your neighbourhood.
We went along to some of our partners and local community group fun days and events:
• Hope Central
• Space for Autism
• The Welcome
• MaccPride Picnic in the Park
• MaccPride parade
We also use our main office at Ropewalks to hold events with local organisations and groups:
- We hosted MaccPride’s art and photography exhibition for the second year.
- We hosted Macclesfield College who put on free courses for our customers include:
- Computer Basics
- Practical Money and Budgeting Skills
- Improving your English
- Back to Work Toolkit
- Keeping you and children safe online
- Healthy Eating
We understand that space is important to put on community events and support services that’s why we offer several community groups premises at a peppercorn rent. This just means that it costs a lot less than market rental.
- Weston Community Hub
- The Green in the Corner
- Chelford Hub
- Cre8 – Mayfield Centre
- MyCWA
Social Value 2023/24
Total value commitments in supply chain contracts = £52k+
Different measures of social value delivered:
- Food or fuel vouchers
- Volunteering time
- Work Experience
- School mentoring
- Local jobs created
- Training opportunities/improved skills
- Donations – money, materials, equipment or other items
Social Value delivered in house:
- 16 hours supporting local schools and colleges
- 204 hours provided to support local communities
- 6 properties provided for community use
- 2 weeks dedicated to providing work placements/experience (repairs)
- Easter event – 1600 easter eggs were delivered to 300 customers and multiple local community groups
- Christmas Cheer – visited 140 homes with goodies donated from our supply chain